Prize Pick Up
If you are a lucky winner, a member of our Promotions team will notify you via e-mail on how we will distribute your prize.
If you are picking up your prize, follow the steps below:
- You MUST have a confirmed appointment with Promotions in order to pick up at our offices. Please reply to the e-mail sent to you or give us a call at (415) 546-8300 to arrange.
- If your tickets are “Will-Call” or “Guest List” that means you will pick up your tickets at the event, not at our offices.
- Call our main line at (415) 546-8300 to confirm we are open.
- Office pick-up hours are from 11am to 4pm, Monday through Friday.
- We are closed on weekends and holidays.
- Make sure you bring a valid photo ID with you.
- If you are picking up for someone, please contact the promotions department first at (415) 546-8300 for special instructions.
- Visit our location
- Check in at the security desk Show your valid photo ID and check in.
- Speak to our receptionist to fill out a form so we know what prize you are picking up.
- Promotions will confirm your information and hand over your prize!
We appreciate you listening and we hope you enjoy your prize!